Terms of Service & SMS Messaging Terms
Effective Date: [09/21/2026]
These Terms of Service (“Terms,” “Terms of Service,” or “Agreement”) govern your use of the website, services, communications, and SMS/text messaging services provided by ALAN FRENKEL AUCTION & REALTY.
By accessing our website, submitting information through our forms, requesting information, using our services, or opting in to receive SMS/text messages from us, you agree to these Terms.
If you do not agree to these Terms, please do not use our website or services.
1. Business Identity
ALAN FRENKEL AUCTION & REALTY provides[Real Estate & Auction Services.
By providing your contact information and, where applicable, affirmatively opting in to receive SMS/text messages, you may receive communications from ALAN FRENKEL AUCTION & REALTY relating to the services, information, inquiries, appointments, transactions, or other communications you have requested.
Depending on the consent you provide, SMS messages may also include marketing or promotional communications, including special offers, discounts, announcements, and service updates.
2. SMS/Text Messaging Program
By separately opting in to receive SMS/text messages from ALAN FRENKEL AUCTION & REALTY, you agree to receive text messages at the mobile telephone number you provide.
Messages may include:
- Customer service communications
- Responses to inquiries
- Appointment confirmations and reminders
- Scheduling or service notifications
- Transaction-related communications
- Updates regarding services you have requested
- Special offers and promotions, when you have separately consented to marketing messages
- Other informational communications consistent with the SMS consent you provided
Your consent to receive marketing text messages is not a condition of purchasing any goods or services.
Providing a telephone number does not, by itself, constitute consent to receive SMS/text messages.
3. Message Frequency
Message frequency may vary depending on your interactions with us and the type of SMS program to which you have subscribed.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You may receive up to 5 messages per month.
If you have any questions about your text plan or data plan, please contact your wireless provider.
4. SMS Consent
SMS consent is voluntary.
Where applicable, we provide separate consent options for marketing/promotional messages and non-marketing/informational messages.
You may choose whether to provide SMS consent. You will not be denied access to our website, services, forms, or other available services solely because you decline to receive marketing text messages.
SMS consent is not automatically granted by entering your telephone number into a form.
We only send SMS messages based on the consent and communication preferences you have provided.
5. Opting Out of SMS Messages
You can cancel the SMS service at any time.
Simply text “STOP” to the [SMS PHONE NUMBER].
After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, you may sign up again using the same opt-in process through which you originally subscribed, and we will resume sending messages consistent with your new consent.
You may also opt out of marketing communications through any other unsubscribe mechanism we provide.
6. SMS Help and Support
If you are experiencing issues with our messaging program, reply with the keyword “HELP” for more assistance.
You may also contact us directly:
ALAN FRENKEL AUCTION & REALTY
Phone: 321-710-3494
Email: alan@alanfrenkel.com
Our HELP response will identify ALAN FRENKEL AUCTION & REALTY and provide a valid method for obtaining additional support.
7. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message delivery is subject to effective transmission from your wireless carrier and other factors outside of our control.
8. Mobile Device and Wireless Service
You are responsible for maintaining a compatible mobile device and an active wireless service plan capable of receiving SMS/text messages.
You are responsible for any message and data rates or other charges imposed by your wireless carrier.
If you are unsure about whether your wireless plan supports SMS messaging or about applicable charges, contact your wireless provider.
9. Privacy
Your privacy is important to us.
Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy.
If you have any questions regarding privacy, please read our Privacy Policy: https://www.alanfrenkel.com/privacy-policy/
Our Privacy Policy is incorporated into these Terms by reference.
Our Privacy Policy also explains how SMS/text messaging consent and mobile information are handled.
10. No Sale or Marketing Sharing of SMS Consent
We do not sell, rent, or trade your mobile telephone number or SMS/text messaging consent information for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS consent information is used to administer the messaging program and provide the communications for which you have provided consent.
11. Website Use
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the operation or security of the website
- Submit false or misleading information
- Use our services in a manner that violates applicable laws or regulations
- Attempt to interfere with our SMS messaging systems or communications infrastructure
We reserve the right to restrict or terminate access to our website or services when reasonably necessary to protect our business, users, systems, or legal interests.
12. Accuracy of Information
You agree to provide accurate and current information when submitting forms, requesting services, creating an account, contacting us, or opting into communications.
If your contact information changes, including your mobile telephone number or email address, you should update your information with us so that communications can be properly managed.
13. Third-Party Services
Our website or services may utilize third-party providers for website hosting, customer relationship management, appointment scheduling, communications, SMS/text messaging, payment processing, analytics, and other business functions.
Your use of third-party services may also be subject to the applicable terms and policies of those providers.
We are not responsible for the independent terms, policies, availability, or practices of third-party services that we do not control.
14. Intellectual Property
Unless otherwise indicated, the content appearing on this website, including text, graphics, logos, images, designs, trademarks, service marks, and other materials, is owned by or licensed to ALAN FRENKEL AUCTION & REALTY and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, transmit, sell, or otherwise exploit our content without prior written permission, except as permitted by law.
15. Disclaimer
Our website and services are provided on an “as is” and “as available” basis to the extent permitted by applicable law.
We do not guarantee that our website, communications, or services will always be uninterrupted, error-free, secure, or available at all times.
Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, ALAN FRENKEL AUCTION & REALTY shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website, services, or communications.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless ALAN FRENKEL AUCTION & REALTY, its owners, employees, contractors, service providers, and representatives from claims, liabilities, damages, losses, and expenses arising from your unlawful use of our website or services, your violation of these Terms, or your violation of the rights of another party.
18. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, we will update the Effective Date at the top of this page. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to [STATE], without regard to conflict-of-law principles.
Any dispute arising from these Terms or your use of our website or services shall be handled in accordance with applicable law.
20. Contact Information
If you have questions regarding these Terms, our services, or our SMS messaging program, contact us:
ALAN FRENKEL AUCTION & REALTY
Alan Frenkel, CAI, AARE, BAS, CES, AMM
Principal Auctioneer/Broker
Licensed Real Estate Broker
FL #AB3436AU1522
Email Address
Phone No
Office Address
412 Raehn Street
Orlando, FL 32806
SMS Support
For SMS assistance, reply HELP to the message you received or contact us.
SMS Opt-Out
To stop receiving SMS messages, reply STOP to [SMS PHONE NUMBER].
21. Acceptance
By using our website, submitting information, requesting our services, or affirmatively opting into SMS/text messaging, you acknowledge that you have read and agree to these Terms of Service and the applicable Privacy Policy.
Privacy Policy: https://www.alanfrenkel.com/privacy-policy/